Terms of Service

By accessing this website, submitting an inquiry, approving a proposal, making a payment, or otherwise using our services, you confirm that you have read, understood, and agreed to these Terms of Service.

If you do not agree with these Terms, you should not use our services or submit information through our website.

You confirm that you are legally competent to enter into a contract or that you are authorised to act on behalf of the business, organisation, or individual engaging our services.

If you engage us on behalf of another entity, you represent that you have authority to bind that entity to the applicable agreement.

Rank Rise provides services including website development, web application development, mobile application development, social media marketing, digital marketing, graphic designing, video editing, and related digital consulting services.

The exact deliverables, features, platforms, timelines, and responsibilities for each project will be defined in the applicable project agreement.

Every project may be governed by a quotation, proposal, invoice, statement of work, email confirmation, or separate written agreement describing the agreed scope, price, milestones, revisions, delivery schedule, and support terms.

A project begins only after we receive any required approval, advance payment, content, credentials, or other information specified in the project agreement.

The client agrees to:

• provide complete and accurate project information;
• provide content, branding assets, credentials, feedback, and approvals on time;
• review deliverables carefully before approving them;
• ensure that instructions and supplied materials are lawful;
• maintain secure control of accounts and credentials after handover; and
• pay all agreed fees according to the payment schedule.

Revisions included in a project are limited to those stated in the applicable agreement. Revisions must remain within the originally approved project scope.

Requests involving new functionality, additional pages, platforms, integrations, content, design directions, or major changes may be treated as a change in scope and may require additional fees and revised timelines.

Work outside the agreed scope will begin only after the revised requirements, price, and schedule are approved.

Pricing and payment schedules will be stated in the applicable quotation, proposal, invoice, or project agreement. Projects may require an advance payment, milestone payments, recurring fees, or full payment before delivery.

Unless otherwise agreed in writing, invoices must be paid by the due date stated on the invoice. Late or incomplete payment may result in delayed work, suspension of services, withholding of deliverables, or termination of the project.

Ownership rights and final source files will not transfer until all amounts due for the relevant project have been paid in full.

Fees are exclusive of applicable taxes unless expressly stated otherwise.

Domain registration, hosting, advertising spend, app-store charges, paid APIs, premium plugins, stock assets, software subscriptions, payment gateway charges, messaging services, and other third-party costs are payable separately unless they are expressly included in writing.

Delivery dates are reasonable estimates based on the agreed scope and the information available when the project begins. Timelines may change due to technical complexity, scope changes, third-party dependencies, or circumstances outside our reasonable control.

We are not responsible for delays caused by late feedback, missing content, unavailable credentials, delayed approvals, unpaid invoices, client-requested changes, or third-party service providers.

A prolonged client delay may require the project schedule and pricing to be reviewed before work resumes.

Cancellation requests must be submitted in writing. Unless the applicable project agreement states otherwise, advance payments, payments for completed milestones, and amounts spent on third-party services are non-refundable after work has begun.

If a project is cancelled, the client remains responsible for payment for all work completed, approved expenses, reserved resources, and non-cancellable third-party costs up to the cancellation date.

Any refund approved by us will be calculated according to the remaining unperformed work and the terms of the relevant project agreement. Nothing in this section limits any non-excludable rights available under applicable law.

After full payment, the client will receive the rights to the final custom deliverables specifically identified in the project agreement, subject to any third-party licences and exclusions stated below.

Rank Rise retains ownership of its pre-existing code, reusable components, libraries, frameworks, templates, workflows, development methods, know-how, internal tools, and general skills used to produce the deliverables.

Drafts, unused concepts, rejected designs, working files, and source files not expressly included in the project agreement remain our property.

Third-party software, fonts, plugins, APIs, stock assets, and open-source components remain governed by their respective licence terms.

The client confirms that it owns or has obtained permission to use all text, logos, trademarks, photographs, videos, music, data, claims, credentials, and other materials supplied to us.

The client is responsible for the accuracy, legality, and intellectual-property status of those materials. We may refuse to use content that appears unlawful, misleading, infringing, defamatory, harmful, or otherwise inappropriate.

Unless confidentiality has been agreed in writing, we may identify the client and display completed public-facing work in our portfolio, proposals, social media, case studies, and promotional materials.

A client requiring portfolio confidentiality must request it in writing before project completion.

Projects may rely on services operated by third parties, including hosting providers, domain registrars, social media platforms, advertising networks, app stores, payment processors, analytics providers, APIs, and software vendors.

We do not control and are not responsible for third-party outages, policy changes, suspensions, account restrictions, approval decisions, pricing changes, security incidents, data loss, or discontinued features.

The client is responsible for complying with the terms and policies of all third-party platforms used for the project.

We will perform our services with reasonable professional care, but we do not guarantee particular search-engine rankings, followers, engagement, leads, sales, revenue, conversions, advertising performance, viral reach, app-store approval, or other commercial results.

Results may depend on market conditions, competition, budget, audience behaviour, platform algorithms, client decisions, and factors outside our control.

Any included support, maintenance, hosting, warranty, or bug-fix period will be stated in the applicable project agreement.

Unless expressly included, ongoing maintenance, content updates, backups, security monitoring, third-party updates, hosting support, feature additions, and post-delivery changes are separate services and may incur additional charges.

We are not responsible for issues caused by client modifications, third-party updates, expired subscriptions, compromised credentials, unsupported hosting, or use outside the agreed technical environment.

Each party will take reasonable steps to protect confidential business, technical, financial, and access information received from the other party.

Confidentiality obligations do not apply to information that is publicly available, independently developed, lawfully received from another source, or required to be disclosed by law.

You must not use our website or services to:

• violate applicable laws or third-party rights;
• distribute malware, harmful code, spam, or fraudulent material;
• impersonate another person or provide false information;
• interfere with our website, systems, security, or services;
• create unlawful, defamatory, deceptive, or infringing content; or
• attempt unauthorised access to accounts, databases, or infrastructure.

Our website is provided on an “as available” basis. While we aim to keep it accurate and operational, we do not guarantee uninterrupted availability, complete accuracy, or freedom from every technical error.

Services and deliverables are provided according to the specifications expressly agreed in writing. Any warranties not expressly stated are excluded to the maximum extent permitted by applicable law.

To the maximum extent permitted by law, Rank Rise will not be liable for indirect, incidental, special, punitive, or consequential loss, including loss of profits, revenue, data, business opportunity, goodwill, or anticipated savings.

Our total aggregate liability arising from a specific project will not exceed the amount actually paid to us for the specific service giving rise to the claim.

This limitation does not apply where liability cannot legally be excluded or limited.

The client agrees to defend, indemnify, and hold Rank Rise harmless from third-party claims, losses, penalties, and reasonable costs arising from client-provided materials, unlawful instructions, infringement of third-party rights, misleading claims, breach of these Terms, or misuse of the delivered work.

We may suspend or terminate services if the client fails to make payment, materially breaches an agreement, provides unlawful instructions, abuses our team, compromises security, or fails to provide required cooperation.

Termination does not remove payment obligations for work already completed, resources committed, or third-party costs incurred.

Neither party will be responsible for delay or failure caused by circumstances beyond reasonable control, including natural disasters, fire, flood, war, civil unrest, government action, labour disruption, internet failure, cyber incidents, power outages, platform outages, or failures of essential third-party services.

The affected party will make reasonable efforts to reduce the impact and resume performance when reasonably possible.

These Terms and any related service agreement are governed by the laws of India.

The parties should first attempt to resolve disputes through good-faith written discussions. Subject to applicable law, courts located in Amritsar, Punjab, India will have jurisdiction over disputes arising from these Terms or our services.

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in effect.

A failure to enforce any provision does not waive the right to enforce it later.

You may not assign your rights or obligations under a project agreement without our prior written consent. We may use employees, contractors, or specialist service providers to perform parts of the services while remaining responsible for the agreed deliverables.

These Terms, together with the applicable project-specific documents and Privacy Policy, form the agreement between the parties concerning the relevant services.

We may update these Terms to reflect changes in our services, business practices, or legal requirements. The updated version will be published on this page with a revised effective date.

Changes will not retroactively alter a signed project agreement unless both parties agree otherwise in writing.

Questions about these Terms of Service may be sent to Rank Rise using the contact details below.