Privacy Policy

Rank Rise is a digital-services business based in Amritsar, Punjab, India. We provide website development, web applications, mobile applications, social media marketing, digital marketing, video editing, graphic designing, and related professional services.

In this Policy, “Rank Rise Digital”, “we”, “our”, and “us” refer to Rank Rise. “You” and “your” refer to website visitors, prospective clients, clients, reviewers, and other individuals who interact with us.

This Policy applies to personal information processed through:

• our public website;
• inquiry and contact forms;
• feedback and complaint forms;
• customer review forms;
• email, telephone, messaging, and project communications;
• quotations, proposals, invoices, and service agreements; and
• our secure administrative systems used to manage submissions.

This Policy does not control the independent privacy practices of third-party websites, platforms, or services that we do not operate.

The information we collect depends on how you interact with the website.

Please do not submit passwords, financial account credentials, government identification numbers, health information, or other unnecessary sensitive information through public forms.

When you access the website, our hosting, security, analytics, and performance systems may process limited technical information such as:

• IP address or derived network data;
• browser type and version;
• device type;
• operating system;
• country or approximate region;
• requested pages and routes;
• referring website;
• request date and time;
• performance measurements; and
• security, error, and abuse-prevention information.

Some technical information may be processed temporarily in server logs for security, troubleshooting, rate limiting, and preventing fraudulent or automated submissions.

We may use personal information to:

• respond to inquiries and project requests;
• prepare quotations, proposals, and service recommendations;
• communicate about projects and services;
• deliver, manage, support, and improve contracted services;
• manage feedback and resolve complaints;
• review, approve, publish, hide, or remove customer reviews;
• maintain business, payment, and project records;
• secure our website, forms, systems, and administrative panel;
• detect spam, abuse, fraud, and unauthorised access;
• diagnose technical problems and monitor performance;
• comply with applicable legal or regulatory obligations; and
• establish, exercise, or defend legal claims.

We do not use personal information for unrelated purposes without an appropriate basis or additional notice where required.

We process personal information only for lawful and reasonably necessary purposes connected with operating the website, responding to your request, entering into or performing a service relationship, protecting our systems, complying with obligations, and managing legitimate business records.

Where processing depends on information you voluntarily provide, you may choose not to provide it. However, we may then be unable to respond to the request or provide the relevant service.

We currently use Vercel Web Analytics to understand general website activity. Vercel states that Web Analytics stores anonymised data and does not use cookies.

We also use Vercel Speed Insights to measure website performance. Performance data may include page route, browser, device type, operating system, country, network speed, Web Vitals, and event time. Vercel states that Speed Insights data is anonymous and is not designed to identify a visitor or reconstruct an individual browsing session.

We do not currently use Google Analytics, Meta Pixel, Hotjar, Microsoft Clarity, behavioural advertising, or remarketing trackers. If we add such technologies later, this Policy and any required consent mechanism will be updated.

Our public website does not currently use non-essential advertising or behavioural-tracking cookies.

The secure administrative area may use a strictly necessary authentication cookie to maintain an authorised administrator session. This cookie is required for security and is not used for advertising.

Our hosting or security infrastructure may also use necessary technical mechanisms to deliver, protect, or balance website requests.

If non-essential cookies or similar tracking technologies are introduced in the future, we will provide appropriate information and consent controls where required.

We do not sell or rent personal information. We may disclose limited information only where reasonably necessary to:

• hosting, database, email, analytics, security, and infrastructure providers;
• contractors or professional advisers assisting with an authorised project;
• payment, invoicing, communication, or project-management providers used for a client engagement;
• government, regulatory, judicial, or law-enforcement authorities where disclosure is legally required;
• protect our rights, users, systems, property, or safety; or
• support a business restructuring, merger, sale, or transfer, subject to appropriate safeguards.

Service providers should process information only for the services they provide and under their applicable contractual and privacy obligations.

Our website and database may be hosted through cloud infrastructure providers whose systems or support operations may be located in India or other countries.

As a result, information may be processed outside your state or country. We take reasonable steps to use reputable service providers and limit disclosure to what is required for the relevant service.

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including responding to requests, maintaining client and project records, managing disputes, preventing abuse, satisfying accounting or legal requirements, and protecting our rights.

Inquiry and feedback records may be deleted or anonymised when they are no longer required. Approved reviews may remain publicly visible until they are withdrawn, removed, or no longer relevant.

Some records may be retained for a longer period where required by law, necessary for bookkeeping, or reasonably required to establish or defend legal claims.

We use reasonable technical and organisational safeguards designed to protect information from unauthorised access, alteration, disclosure, loss, and misuse.

These safeguards may include:

• HTTPS-encrypted website access;
• hashed administrator passwords;
• authenticated and role-protected administrative access;
• restricted database and environment credentials;
• input validation and submission rate limiting;
• deployment and infrastructure security controls; and
• monitoring, updates, and access management.

No internet transmission or storage system can be guaranteed to be completely secure. You should avoid sending unnecessary sensitive information through website forms or ordinary email.

Subject to applicable law and verification of your identity, you may request:

• confirmation of whether we process your personal information;
• access to information reasonably available about that processing;
• correction of inaccurate or incomplete information;
• updating of outdated information;
• deletion or erasure where retention is no longer necessary;
• withdrawal of consent for future processing where applicable;
• removal of an approved public review; and
• grievance handling regarding our use of your data.

We may ask for information needed to verify that the request relates to you. We may also retain information where continued retention is required or permitted by applicable law.

Where we rely on your consent, you may withdraw that consent by contacting us. Withdrawal will apply to future processing and will not invalidate processing lawfully completed before the withdrawal.

Withdrawal may affect our ability to respond to an inquiry, continue optional communications, display a review, or provide a service that requires the relevant information.

Reviews are submitted voluntarily and are not automatically published. We may review, approve, reject, hide, or remove a review before or after publication.

If approved, your name, brand name, service used, rating, and review message may appear publicly on our website.

Do not include phone numbers, email addresses, confidential project details, passwords, or other sensitive personal information in a review.

You may request removal of your review by contacting us from the same email address or by providing sufficient information to verify the request.

Our website and professional services are intended for adults, businesses, and individuals legally authorised to request services.

We do not knowingly seek personal information from children. If you believe a child has submitted personal information without appropriate authorisation, contact us so that we can review and delete it where appropriate.

Our website may contain links to social networks, external websites, hosting services, or other platforms. Those services operate independently and may collect information under their own privacy policies.

We are not responsible for the privacy, security, accuracy, or content of third-party services. Review their policies before submitting personal information.

If we become aware of a personal-data security incident, we will investigate, contain, document, and respond to the incident using reasonable technical and organisational measures.

Where notification is required under applicable law, we will provide appropriate information to affected individuals and relevant authorities.

We may update this Privacy Policy to reflect changes in our website, forms, services, technology, vendors, or legal obligations.

The revised version will be published on this page with an updated effective date. Material changes may also be communicated through an additional website notice where appropriate.

To ask a privacy question, exercise a privacy right, report a concern, or request removal of a review, contact: